Article that describes how a major company evaluates its software
A Comparative Study of Two Usability Evaluation Methods
Using a Web-Based E-Learning Application by Samuel Ssemugabi and Ruth
de Villiers is a research paper that written on a research done to compare the
two methodologies on evaluating usability of web based E Learning
system.
We found this paper is very interesting for us as usability
engineering students because it provide detailed comparison of two evaluation
methods heuristic evaluation by experts and survey evaluation among end users.
In this research paper they described both evaluation methods in comprehensive
way and also they mentioned that how both evaluation methods were used to
evaluate the same E Learning system. By reading this research paper
we could understand how can we customized Nielsen’s 10 Heuristics suite in to
our domain. We could learn how to develop a good questionnaire for survey
evaluation and the problems faced during survey. Quantitative and qualitative
results of the evaluation by both methods were presented in this paper so it
increased the interesting to read this article.
We could learn many good lesions about the software
evaluation from this research paper. Most important lesion we can learn
is accuracy of evaluation process depends on the selected evaluation method.
Another key lesion we can learn from this article is ensuring ethical aspects
and social responsibility while doing the evaluation. Identifying and
Defining the Heuristics, how to select
elevators and how to brief the evaluates
about the application are also can learn from this.
This research is a very valuable research in the usability
engineering contest so the above research paper is worth to read.
Reference:
Samuel Ssemugabi, Ruth de Villiers , A Comparative Study of Two Usability Evaluation Methods Using a Web-Based E-Learning Application, School of Information Technology
Walter Sisulu University
Samuel Ssemugabi, Ruth de Villiers , A Comparative Study of Two Usability Evaluation Methods Using a Web-Based E-Learning Application, School of Information Technology
Walter Sisulu University
.
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